Integrations
626Dialler integrations
Alveus hosts 626Dialler for every customer. 626CRM, our own hosted CRM, is included in the Growth plan. 626Dialler can also connect to systems you already use.
626CRM, our own hosted CRM, is included in the Growth plan. Alveus hosts it. Salesforce, HubSpot, Microsoft Dynamics, Twilio, Zendesk and a custom API are ways to connect 626Dialler to systems you already use. Twilio for telephony is on Growth and Enterprise. Custom API and webhook access is an Enterprise capability.
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Salesforce
Integration
Connect 626Dialler to your existing Salesforce. Call outcomes, dispositions and call activity are written back after each call.
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HubSpot
Integration
Connect 626Dialler to your existing HubSpot. Call activity is logged to the HubSpot timeline after each call.
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Microsoft Dynamics
Integration
Connect 626Dialler to your existing Microsoft Dynamics. Activity and tasks are created on the Dynamics record after the call.
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Twilio
Telephony · Growth and Enterprise
Twilio is the telephony connector on 626Dialler. Growth and Enterprise include it. It is not a CRM.
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Zendesk
Integration
Connect 626Dialler to your existing Zendesk to create or update tickets from call outcomes and give agents ticket context before they dial.
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Custom API
Webhook · Enterprise
The custom API connects 626Dialler to a system that is not one of the named connectors. It is an Enterprise capability.
Dialling modes, which decide whether an agent sees a CRM record before the call, are covered in the predictive, progressive and preview guide. Terms such as SIP trunk and call recording are in the glossary. Plan limits are on the pricing page.
See a connector against your stack
Book a demo and we will walk through 626CRM and how 626Dialler connects to the systems you already use.
Salesforce, HubSpot, Microsoft Dynamics, Twilio and Zendesk are trademarks of their respective owners. 626Dialler is not affiliated with or endorsed by them.