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Case studies/

Financial Services

FinanceManagement

Database Development, CRM Integration, Security Implementation

Alveus delivered this project. It was not a 626Dialler deployment, so the outcomes on this page are not 626Dialler results. Figures are what the client reported.

The challenge

What stood
in the way.

Finance Management, a fast growing investment firm managing over £10M in quarterly transactions, faced scaling issues and data management challenges across finance and investor systems.

01

Frequent database outages causing delayed transaction reconciliation

02

Lack of access control and audit visibility within investor CRM

03

Manual processes reducing investor engagement and efficiency

The solution

How we
delivered.

We implemented a scalable SQL architecture and integrated CRM framework with real time reporting and compliance ready audit logs.

01 / 05 features

Key features

Feature 01

01

SQL performance tuning with replication, partitioning and connection pooling

Delivery process

From discovery to go-live.

Step 1 of 5

Phase 01 of 05

01

Requirements analysis and schema refactor for performance and resilience

Up next · API and UI development to streamline investor

The results

What changed
after go-live.

The upgraded system increased transparency and improved investor trust.

Achievement 01

Automated Accounting

Integrated systems synchronised billing and finance data with reduced manual input and fewer reconciliation errors.

Achievement 02

Improved Investor Engagement

Modern responsive portal and data driven insights increased investor confidence and time on site.

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Your turn

Planning
a rollout?

Talk to the Alveus team about your next contact centre project.